Privacy policy

This Privacy Policy explains what personal data Easeforge collects, how we use and protect it, your rights under Indian law, and how to contact us. It’s written plainly so you can shop with confidence.
Information we collect:
We collect personal information you provide when you register, place an order, or contact support (name, email, phone, shipping and billing address, payment details). We also collect transactional data (order history, returns), device and usage data (IP address, browser, pages visited), and marketing preferences. We may collect limited sensitive data only when strictly necessary (for example, government ID for high‑value shipments) and only with explicit consent.
How we use information:
We use data to process orders, manage payments, provide customer service, deliver products, and handle returns. We also use information to improve our services, personalize recommendations, send transactional messages, and, where you consent, deliver marketing communications. We will never sell your personal data; we may share it with service providers strictly to perform services on our behalf (fulfillment, payment processing, analytics) and only to the extent necessary.
Cookies:
We use cookies and similar technologies to remember preferences, enable secure login, analyze site performance, and personalize content. You can control cookie settings through your browser; disabling certain cookies may affect site functionality. We provide a cookie banner and preference center to manage consent for non‑essential cookies.
Third‑party services:
We work with trusted third parties for payments, shipping, analytics, and marketing. These providers process data under contract and are required to maintain confidentiality and security. Where third parties transfer data outside India, we ensure appropriate safeguards are in place and inform you when cross‑border transfers occur. Our use of third‑party services is consistent with applicable Indian data protection rules.
Data security:
We implement technical and organizational measures to protect your data, including encryption for payment processing, access controls, and regular security reviews. While we strive to protect your information, no system is completely secure; if a breach affecting your data occurs, we will follow applicable notification requirements and take prompt remedial action.
Customer rights:
You have the right to access, correct, port, restrict, or delete your personal data, and to withdraw consent where processing is consent‑based. To exercise these rights, contact us using the details below. We will respond within the timeframes required by applicable law and will explain any limitations to your request. You may also lodge a complaint with the relevant supervisory authority if you believe your rights have been violated.
Retention:
We retain personal data only as long as necessary to fulfill the purposes described (orders, legal obligations, dispute resolution). When data is no longer required, we securely delete or anonymize it.
Contact information
If you have questions, requests, or concerns about this policy or our practices, please contact:
Easeforge
Email: easeforge.store@gmail.com
This policy may be updated from time to time; we will post the revised date at the top of the page and notify customers of material changes. For background on India’s evolving data protection framework, see the Digital Personal Data Protection Act and related guidance.